Axigen Mobile WebMail - End-User Manual

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Login

To connect to the Mobile WebMail interface, enter (in your mobile phone browser) the URL or IP:port combination where your Axigen WebMail service is running. In the displayed window, enter your account username and password and select the "Login" button.

Check the "Remember username" option so you won't lose time typing it each time you want to login.

Logout

To close the current WebMail session, click the "Logout" link at the bottom of the interface, right after your username. The "Logout" link is available in all sections of the mobile interface for an easy session ending.

Finding Your Way Through the Mobile WebMail

Main view

When accessing your account by using the Mobile WebMail, the "Inbox" folder is displayed by default, as you can also see in the screenshot below.

The messages are grouped and ordered by the date they were received. Each section corresponds to a date and contains all the messages in the current folder that were received in that day:

• "Today" – for messages from the current date;
• "Yesterday" – for messages from the current date minus one day;
• "DD MMM" - for messages from the current year (for example 21 Jan);
• "DD/MM/YYYY" - for messages from previous years (for example 24/Dec/2005);

Below the list of messages in the current folder, you have a list of the most commonly used folders, accessible in the Mobile Webmail interface:

• "Inbox";
• "Drafts";
• "Sent";
• "Trash";
• "Spam";
• "Contacts".

The folder tree helps you browse and manage the emails in your account. You can copy or move messages in between folders, change the currently displayed folder and manage permissions.

Navigation through emails is also possible with the "Next" / "Previous" navigation links.

To access an email message, simply select the desired message subject link and access it. You will be presented with the message view page.

To write a new email, use the "Compose" link found in the top-right section of the page.

Viewing all email folders

Accessing the "All email folders" link will open a page that displays all your personal email folders and any other user's folders that you may have previously opened. Below your default personal email folders you will find, in the folder tree, the "Other users' folders" entry. Expand it using the "+" icon to display all the user accounts for which you have opened shared folders.

Select the link corresponding to each folder name in order to view its contents. Next to each of the folder's name, you have spanner-shaped icon that allows you to set sharing permissions for your folders.

In the "All email folders" page you also have, at the bottom of the page, the "Open other user's folders" link, that allows you to access email folders that have been shared (with the proper permissions for your account) by another user in your domain.

Searching emails

To perform a quick search through the messages in the current folder, scroll down to its end, type your query in the search field and select "Search Mail".

The search results will be displayed, mentioning the folder and the search criteria.

Browsing existing contacts

Select the "Contacts" link found at the end of the folders list if you want to view, modify, or add a new entry to your personal contacts.

To view or edit a contact's details, select the desired contact's name from the list, which will open the contact for editing.

Use the "New Contact" link at the bottom of the page to add an entry to your "Contacts" folder.

Working with Messages

Reading messages

Click the subject of a message in the list to open the message reading window.

When viewing a message in the Mobile WebMail interface, the following parts are displayed:

• header
• message body
• email actions

The header contains details such as the date / time, the subject, the sender ("From") and the recipients ("To" and "Cc" / "Bcc", if they were filled in) and the number of attachments.

All addresses

Click the "All addresses" link to display the complete list of recipients of an email message - "From", "To", "Cc" and "Bcc" (where these fields exist) - and add them in the address book, by clicking on the email address link.

Attachments

Select the "[x] attachment(s)" link to display the files attached to the current message. They are displayed one per line with previews (thumbnails) for the GIF, JPEG and PNG image formats. Click on the attachment name to open or download the file on your mobile device, so you won't have to login to your email account in order to access it.

If the message has more than 5 attachments, you can browse trough them with the help of the navigation links "Next" / "Previous" page.

Message options

Use the action links at the end of the message to perform different operations on the current email:

• the "Reply" and "Reply all" links allow you to reply only to the sender of the message or to all its recipients - when using the "Reply" action, the new message composer windows will have the "To" field auto-completed with the original sender's address; when using the "Reply all" action, both the "To" and "Cc" fields will be auto-completed, in the message composer window, with the original sender's address and all the other recipients for that message, excluding your account;

• use the "Forward" link to forward a received email to a different recipient;

• the "Move to" link can be used to move an email message to a different folder;

• the "Copy to" link can be used to create a copy of the current message in another folder of your choice;

• use the "Block Sender" link to add the sender of the selected message to your account-level blacklist. Future emails from that sender will be blocked.

Composing a new message

A new message can be created either by selecting the "Compose" link at the right top corner of any folder's message list, or as a result of replying / forwarding an already received message.

To edit an email message, take the following steps:

1. Enter the email addresses of the recipients in the "To:" field (separated by commas if multiple) or add them from the address book by selecting the "To:" button;
2. Specify the subject of your message in the "Subject:" field;
3. Edit the body of your message in the "Message:" area;
4. Select "Send" to send the email message, "Save" to save a draft of the current message and resume its editing at a later time, or "Cancel" to abandon and return to the section where you previously were;

1. Use the "Show Cc/Bcc" link to add more recipients, by filling the appropriate field(s).

Adding recipients from the address book

When composing a message, if you select the "To", "Cc" or "Bcc" buttons, you will be presented with the address book view, which gives users access to the contact folders included in your address book.

Select one or more contacts by ticking the check-box in front of each contact. Clicking on a contact link returns to composing the email and adds the email address of that contact to the specific field ("To", "Cc" or "Bcc").

Managing Contacts

Viewing / editing a contact

To view or edit details for a contact, select the desired contact name from the list, which will open the contact for editing.

To delete a contact, select the "Delete this contact" link at the end of the contact edit page.

Creating a contact

To create a new contact, select "New contact" in the contacts list page and fill in the details ("First Name", "Last name", "Email address" and "Phone"). Choose "Save" to preserve or "Cancel" to abandon.

Managing Folder Permissions

Selecting a folder to manage permissions for

To control a folder's sharing permissions, access "All email folders" in the main window and select the spanner-shaped icon next to the folder name. When accessing this section, a list of the already defined permissions is displayed. If no permission has been previously set, the list will be blank.

Managing existing permissions

To edit an existing permission, click the username (only the level can be modified); to delete it, hit the bin-shaped "Delete" link.

Adding permissions to more users

Select "Add permissions" to add a user or a group of users.

Defining the permission level

When editing a existing permissions or adding a new ones, you can set the permission level on the folder (only standard permission levels are available).

• "Viewer" level - means the selected user / group is allowed to:
  • View the folder;
  • Read the folder's content.

• "Contributor" level - means the selected user / group is allowed to:
  • View the folder;
  • Read the folder's content;
  • Add items.

• "Editor" level - means the selected user / group is allowed to:
  • View the folder;
  • Read the folder's content;
  • Add items;
  • Set / clear flags;
  • Mark items as deleted / not deleted;
  • Expunge the folder.

• "Master" level - means the selected user / group is allowed to:
  • View the folder;
  • Read the folder's content;
  • Add items;
  • Set / clear flags;
  • Mark items as deleted / not deleted;
  • Expunge the folder;
  • Share the read / unread status
  • Add sub-folders;
  • Delete folder;
  • Manage permissions.

Opening Other User's folders

To have access to folders shared by other users, select the "Open other user's folders" link after accessing "All email folders" in the main window.

You can either select the email address from the contacts list in your domain, by choosing the "User / Group" button, or type it in the field below.

A folder with the respective user's name will appear in the "Other users' folders" section of your folder tree.

Expand it, using the "+" icon, to view a list of the available folders for that user.

If you do not have any permissions set by that user on his folders, when you try to fill in the open shared folders form, you will be presented with an below error like the one shown below.